At PincodeKart, safeguarding your privacy and ensuring the responsible handling of your personal data is of paramount importance. This Privacy Policy provides an exhaustive explanation of the types of personal information we collect, the purposes for its use, and the comprehensive measures we take to protect it. Our practices align with the Information Technology Act, 2000 (India), GDPR (General Data Protection Regulation), and other applicable local and international privacy laws to uphold the highest standards of data protection. Scope of the Privacy Policy This Privacy Policy applies to all users of the PincodeKart platform, including customers, manufacturers, and Dukandars. It governs the collection, use, storage, and sharing of personal data obtained through online and offline interactions, including but not limited to: * Online Interactions: This includes activities such as account registration, product browsing, purchasing, and accessing customer support services through the platform. * Offline Interactions: Communications that may occur outside the platform but as part of PincodeKart’s operations and services, such as surveys or customer feedback collection.
We collect a variety of personal information to deliver seamless service, ensure secure transactions, and enhance user experiences. Below is a detailed breakdown of the data we collect. When you interact with our platform, we collect your name, contact details (email address, phone number), billing and shipping addresses, and payment details. This information is critical to process your orders, ensure accurate delivery, and provide a personalized shopping experience. Details of your transactions, including products purchased, amounts paid, and payment methods used, are stored to maintain transparency, provide after-sales support, and comply with legal and financial regulations. We collect technical data, such as IP addresses, browser types, device identifiers, and pages visited. This information helps us analyze usage patterns, troubleshoot technical issues, and enhance platform functionality. Cookies are used to enhance user experience by remembering preferences and login details. Tracking technologies monitor user behavior to improve platform design and functionality. You can control cookie preferences through your browser settings. Additional information provided by users through surveys, reviews, or customer service interactions is also collected to improve services and product offerings.
We use your personal information to send promotional emails and offers related to products or services available on PincodeKart. This may include notifications of new arrivals, special deals, or loyalty program updates. We may use your information to comply with legal and regulatory requirements, such as responding to legal requests or preventing fraud. We may use your browsing behavior and purchase history to display personalized advertisements or product recommendations to improve your shopping experience. We may use your information to send you promotional emails and offers related to products or services available on PincodeKart. You have the right to opt-out of receiving promotional emails at any time. You can do so by clicking the "unsubscribe" link in our marketing emails or adjusting your preferences in your account settings.
We adopt industry-leading measures to ensure the confidentiality, integrity, and security of your data. All personal data is stored on Amazon Web Services (AWS) servers, which comply with stringent security standards, including encryption and advanced access controls. Sensitive data, such as payment details, is encrypted during transmission using protocols like SSL/TLS. This ensures data is protected from unauthorized interception. Only authorized personnel have access to your data. Regular audits and monitoring mechanisms are in place to prevent unauthorized usage. Our systems are subject to frequent security tests to identify and mitigate vulnerabilities proactively.
To provide seamless services, we collaborate with trusted third-party service providers. Below are the details: We may share necessary data with delivery partners, payment gateways, and marketing service providers. For example: * Payment processors require transaction details. * Delivery agents (Dukandars) need address and contact information. All third-party providers must adhere to strict confidentiality agreements and are prohibited from using your data for purposes other than agreed services. Data may be disclosed to legal authorities in compliance with applicable laws or valid legal requests.
You can opt-out of receiving promotional communications by following the instructions in the email or by updating your preferences in your account settings on the PincodeKart platform. Pincodekart respect’s your choice and will not send you any further promotional emails.
We ensure data is retained only as long as necessary and securely disposed of thereafter. Data is stored for the duration required to fulfill its intended purpose, such as completing transactions or providing after-sales support. Legal retention requirements may extend this period. Users can request deletion of their personal data through account settings or by contacting customer service. Deleted data is securely stored in a recycle bin for a limited period for operational or legal reasons before being permanently erased.
PincodeKart complies with relevant local and international data protection laws, including the Indian Data Protection Act, the General Data Protection Regulation (GDPR) and the Information Technology Act (India), and other applicable local and international privacy regulations, to ensure the privacy and security of your personal data.
By using PincodeKart’s platform, you consent to the collection, processing, and usage of your data as outlined in this policy. For data processing activities requiring explicit consent under applicable laws, users will be prompted to provide additional approval.
You have the right to access, correct, or delete the personal information we hold about you. You can request access to your data, request its deletion, or update any inaccurate information by contacting our customer service or data protection manager.
Any changes to this Privacy Policy will be communicated through notifications on the website and email updates to registered users. Continued use of the platform after such updates constitutes acceptance of the revised terms. By continuing to use PincodeKart after such changes are made, you accept the updated Privacy Policy. This Privacy Policy reflects PincodeKart’s dedication to transparency, user rights, and secure data management. For inquiries, contact our Data Protection Officer at aivspincodekart@gmail.com or +91 8005503542.
AIVS PINCODEKART PRIVATE LIMITED
Plot No.804 Ratnawat Plaza Hansa Palace
Road Sector 4 Hiran Magri Udaipur, Rajasthan 313001
CIN Number : U47912RJ2024PTC098121
Contact No. +91 7357759249