These Terms of Use govern your access to and use of the PincodeKart website and services. By accessing or using the platform, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully, as they outline your rights and responsibilities, as well as the obligations of PincodeKart, its manufacturers, Dukandars, and all other associated parties. Use of the PincodeKart platform is available only to individuals who can form legally binding contracts under the Indian Contract Act, 1872. Individuals who are "incompetent to contract" within the meaning of the Act, including minors and un- discharged insolvents, are not eligible to use the platform. If you are under 18 years of age, you may use the platform only under the supervision and with the consent of a parent or legal guardian. PincodeKart reserves the right to terminate your membership and refuse access to the platform if it is discovered that you are under 18 years of age without appropriate supervision.
Users are required to use the PincodeKart website in a lawful manner and must avoid any activities that could disrupt or harm its functionality. This includes refraining from actions such as spamming, hacking, introducing malicious software, or engaging in unauthorized data collection. Users are also prohibited from posting or transmitting content that is illegal, offensive, defamatory, or infringes upon the intellectual property rights of others. PincodeKart reserves the right to monitor user activity and take appropriate action against those who violate these rules, including suspension or termination of their accounts. When registering an account with PincodeKart, you agree to provide accurate, current, and complete information as prompted by the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify PincodeKart immediately of any unauthorized use of your account. PincodeKart cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
Manufacturers must ensure that all information provided when listing products on PincodeKart’s platform is accurate, complete, and up-to-date. This includes providing detailed product descriptions, correct pricing, current availability status, and necessary supporting documents such as licenses and certifications. Manufacturers are solely responsible for ensuring that the products they list comply with all applicable laws and regulations, including those pertaining to safety, quality, labeling, and intellectual property. Any failure to meet these obligations may result in the suspension or termination of their accounts, as well as potential legal consequences.
Dukandars play a critical role in ensuring customer satisfaction through timely and professional delivery services. They are responsible for delivering products within their designated pincodes, adhering to the timelines specified during the transaction process. Dukandars must maintain high standards of customer service, including accurate communication about product details, professional conduct during deliveries, and prompt resolution of customer queries. PincodeKart expects all Dukandars to comply with its code of conduct, which emphasizes respect, transparency, and accountability in all interactions with customers and other stakeholders.
Customers are advised to review product details and delivery conditions carefully before placing an order to ensure they understand the terms of purchase. When initiating a return, customers must adhere to the timelines specified in PincodeKart’s Return and Refund Policy. For example, requests for returns due to defects or discrepancies must be made within the stipulated period and must follow the outlined process, including providing relevant documentation such as photographs of damaged items. Customers are expected to cooperate with Dukandars and PincodeKart’s customer service team to facilitate a smooth return or refund process.
PincodeKart reserves the right to suspend or terminate any user account—whether belonging to a manufacturer, Dukandar, or customer—in cases of policy violations, fraudulent activities, or actions that compromise the security or integrity of the platform. Accounts may also be suspended if users engage in activities that disrupt website functionality or violate applicable laws. Suspended users will be notified of the reasons for the action and, where appropriate, given an opportunity to appeal or rectify the issue. PincodeKart reserves the right to terminate or suspend your access to the platform, with or without notice, for conduct that PincodeKart believes violates these Terms of Use or is harmful to other users of the platform, PincodeKart, or third parties, or for any other reason in PincodeKart's sole discretion.
Users are encouraged to provide honest and constructive reviews of products and services on the PincodeKart platform. However, reviews that are offensive, misleading, defamatory, or harmful to the reputation of PincodeKart or its partners will be removed. PincodeKart retains the right to monitor and moderate all user-generated content to ensure compliance with these guidelines. Users who repeatedly violate these standards may face account restrictions or other disciplinary actions.
PincodeKart is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website, including any loss of data, business interruption, or personal injury. While PincodeKart strives to ensure that the products listed on its platform meet quality standards, it does not guarantee the accuracy or quality of any product listed by manufacturers or Dukandars. PincodeKart is not responsible for any issues arising from the delivery process, as Dukandars are solely responsible for the delivery of products. And PincodeKart cannot be held accountable for delays, damages, or other delivery-related concerns.
All users of PincodeKart’s platform (including manufacturers, Dukandars, and customers) must adhere to applicable local, state, and national e-commerce laws and regulations. PincodeKart is committed to complying with all relevant legal requirements, including those related to data protection, consumer rights, and product safety. Users are expected to conduct their transactions in a manner that aligns with these legal obligations. Violations may result in account suspension, legal action, or other penalties as deemed appropriate by PincodeKart.
By completing a transaction on PincodeKart’s website, users acknowledge that they have read, understood, and accepted the terms and conditions of use, including any applicable policies regarding payment, delivery, returns, and refunds. All transactions are subject to the terms outlined in this document and any applicable updates or amendments that may be made periodically. Users are encouraged to review these terms regularly to stay informed of their rights and responsibilities. You agree to indemnify, defend, and hold harmless PincodeKart, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Use or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the platform using your account.
PincodeKart reserves the right to update or modify these Terms of Use at any time. Significant changes will be communicated to users through email notifications or announcements on the platform. All updates will take effect immediately upon posting unless otherwise specified. Continued use of the website following such modifications constitutes acceptance of the updated terms. Users who do not agree with the revised terms must discontinue their use of the platform. If any provision of these Terms of Use is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
All content, materials, and intellectual property available on the PincodeKart platform, including but not limited to logos, trademarks, graphics, product descriptions, software, and text, are the sole property of PincodeKart or its licensors. Users are granted a limited, non-exclusive, and revocable license to access and use the platform for personal or commercial purposes in accordance with these Terms of Use. Any unauthorized reproduction, distribution, modification, or display of PincodeKart’s intellectual property is strictly prohibited and may result in legal action. Additionally, manufacturers and Dukandars must ensure that the products and materials they upload or list on the platform do not infringe upon third-party intellectual property rights. Any violations reported will be investigated, and appropriate actions, including removal of content or termination of accounts, will be taken. PincodeKart reserves the right to seek damages or other legal remedies for any infringement of its intellectual property rights.
Users are prohibited from engaging in activities that harm the platform or its users, including but not limited to: Transmitting material that is defamatory, obscene, fraudulent, or otherwise objectionable. Engaging in activities that could harm minors. Impersonating any person or entity or misrepresenting your affiliation with a person or entity. Engaging in fraudulent activities, including making purchases on behalf of others without authorization. PincodeKart reserves the right to investigate and take appropriate legal action against anyone who, in PincodeKart's sole discretion, violates this provision, including without limitation, reporting you to law enforcement authorities.
The PincodeKart platform and all information, content, materials, products, and services included on or otherwise made available to you through the platform are provided by PincodeKart on an "as is" and "as available" basis, unless otherwise specified in writing. PincodeKart makes no representations or warranties of any kind, express or implied, as to the operation of the platform or the information, content, materials, products, or services included on or otherwise made available to you through the platform, unless otherwise specified in writing. You expressly agree that your use of the platform is at your sole risk. To the full extent permissible by applicable law, PincodeKart disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. PincodeKart does not warrant that the platform, information, content, materials, products, or services included on or otherwise made available to you through the platform, PincodeKart's servers, or electronic communications sent from PincodeKart are free of viruses or other harmful components. PincodeKart will not be liable for any damages of any kind arising from the use of the platform or from any information, content, materials, products, or services included on or otherwise made available to you through the platform, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. These Terms of Use outline the responsibilities and expectations for all users of PincodeKart’s platform. By using the website, you agree to comply with these terms, and you acknowledge that they may be updated periodically. For any questions regarding these terms, please contact PincodeKart’s customer service team.
This website is owned by AIVS PINCODEKART PRIVATE LIMITED.
AIVS PINCODEKART PRIVATE LIMITED
Plot No.804 Ratnawat Plaza Hansa Palace
Road Sector 4 Hiran Magri Udaipur, Rajasthan 313001
CIN Number : U47912RJ2024PTC098121
Contact No. +91 7357759249